Are you wondering whether your NHIF contributions were paid, or whether your employer has been remitting your new SHA contributions?
You are not alone.
Since Kenya moved from the National Hospital Insurance Fund (NHIF) to the Social Health Authority (SHA), many Kenyans are still unsure how to check their contribution status, confirm whether payments have been made, and find out if they have any outstanding amounts.
The good news is that you can check your SHA coverage status online using your identification details.
In this guide, we will show you how to check your NHIF/SHA contributions, what to do if your contributions are missing, and how to confirm whether your SHA cover is active.
How to Check Your SHA Contributions Online
One of the easiest ways to check your current SHA status is through the official SHA eligibility portal.
Step 1: Open the SHA Eligibility Portal
Visit the official SHA coverage-checking page. Check Your SHA Coverage Status
The official portal allows you to check your coverage using your National ID number or CR number.
Step 2: Select Your Identification Type
Once the page opens, select the identification document you want to use.
For most Kenyan citizens, this will be the National ID.
Step 3: Enter Your Identification Number
Enter your National ID number in the required field.
Make sure that the number is correct before proceeding.
Step 4: Click “Check”
Click the Check button.
The system will retrieve your available SHA coverage information and show your current status.
How to Check Whether Your SHA Cover Is Active
Checking your coverage status is particularly important before visiting a hospital.
The SHA eligibility portal is specifically designed to allow users to check their coverage status using an identification number.
If your information shows that your coverage is active, you can proceed knowing that your SHA status is recognized in the system.
If there is a problem, you may need to investigate whether your registration or contributions have been properly updated.
How Employees Can Confirm Their Contributions
If you are employed and SHA contributions are deducted from your salary, check your payslip to see whether a SHA/SHIF deduction has been made.
You should then confirm that the contribution is reflected in the SHA system.
This is important because a deduction appearing on your payslip does not necessarily mean you should ignore discrepancies in your SHA records.
If your employer has deducted contributions but your records are not updated, contact your employer’s HR or payroll department and ask them to verify the remittance.
What If Your SHA Contributions Are Missing?
Don’t panic if you discover that your contributions are not showing as expected.
First, check your most recent payslips and confirm whether the SHA contribution was deducted.
Next, contact your employer’s payroll or HR department and ask them to confirm when the contribution was remitted.
Employers have a responsibility to submit employee contributions on time, and SHA has stated that late remittances can attract penalties.
If the issue is not resolved, you can contact SHA for assistance.
Can You Check SHA Status Using Your Phone?
Yes. SHA provides several ways for Kenyans to access its services, including online and assisted services.
If you experience difficulties accessing your account or checking your status online, SHA’s official support channels can assist you.
Avoid giving your National ID number, phone number or other personal information to unofficial websites or individuals claiming that they can “check SHA” for you.
What to Do If Your Employer Has Not Remitted Your Contributions
If your payslip shows that a contribution was deducted but your SHA records do not reflect it, take the following steps:
- Keep copies of your payslips.
- Contact your employer’s HR or payroll department.
- Ask for confirmation of the remittance.
- Check your SHA status again after the issue has been addressed.
- Contact SHA if the problem persists.
Keeping your payslips can be useful when trying to resolve contribution discrepancies.
Why You Should Check Your SHA Contributions Regularly
Many people only discover problems with their health insurance status when they need medical services.
Checking your SHA status periodically can help you identify problems early.
It can also help you determine whether your employer is making the required deductions and remittances and whether your records are correctly updated.
Key Takeaways
Checking your NHIF/SHA contributions in Kenya is now mainly a matter of checking your SHA/SHIF status rather than relying on your old NHIF records.
The simplest way to start is by visiting the official SHA eligibility portal and entering your identification details.
If your employer deducts SHA contributions from your salary, compare your payslips with your SHA records. If something does not match, contact your employer first and escalate the matter to SHA if necessary.
Most importantly, use official SHA platforms when checking your health insurance information and avoid sharing your personal details with unofficial agents or websites.
Frequently Asked Questions
How do I check my NHIF contributions in 2026?
NHIF has been replaced by SHA. You should check your current health coverage and contribution information through the official SHA system.
How do I check my SHA status online?
Visit the official SHA eligibility portal, select your identification type, enter your identification number and select Check.
How do I know if my employer is paying my SHA contributions?
Check your payslips for SHA deductions and compare them with your SHA records. If deductions have been made but your records are not updated, contact your employer’s payroll or HR department.
What happens if my SHA contributions are not paid?
Your access to benefits can be affected by outstanding contributions. SHA has advised employers to remit contributions on time.
Where can I get help with SHA?
You can use the official SHA website and its published customer-support channels for assistance.
